Guarantee

Standard Warranty: Amurhey offers a 2-year warranty on electric shavers, starting from the date of order.
Extended Warranty: For some models, you can purchase an extended warranty at the time of order to increase the warranty period to 3 years.

Defective Materials or Workmanship: The warranty covers manufacturing defects or defects that occur during normal use, such as motor failure, problems with the shaving heads, or faulty parts.
Repair or Replacement: If the shaver malfunctions due to a defect, Amurhey will either repair the product or replace it with a new or equivalent model.
Accessories: The warranty may cover included accessories, such as the charging cable, cleaning brush, or replacement blades, as long as the problem is due to a defective material or workmanship.

Accidental Damage: Damage caused by drops, impacts, or misuse is not covered by the warranty.
Normal wear and tear: Parts that naturally wear out over time, such as shaving heads, foils, or batteries, are generally not covered unless they are defective or fail prematurely.
Improper use: If the shaver is used improperly (e.g., submerging a non-waterproof model in water or using it in a manner not intended by the manufacturer), the warranty may be voided.
Cosmetic damage: Scratches, dents, or other cosmetic issues caused by external factors are not normally covered.

You will need proof of purchase (e.g., a receipt or invoice) to claim under the warranty. The date on the receipt will be used to determine if the product is within the warranty period.

Contact Amurhey Customer Service: If you have a problem with your electric shaver, you should first contact Amurhey Customer Service to explain the problem and receive instructions on how to proceed.
Return or Repair: You may need to return the product to Amurhey or an authorized service center for repair or replacement. In some cases, you may be asked to ship the item to the service center. Depending on your region and the type of warranty claim, shipping costs may be covered.
Warranty Service Locations: Amurhey provides warranty service through its own service centers and authorized repair shops. Some countries have dedicated online systems for handling warranty claims.

Limited International Coverage: Amurhey offers international warranty coverage for some of its products, but this depends on the specific model and country. Be sure to check the warranty terms and conditions in the country where the product was purchased.

Amurhey sometimes offers an extended warranty of up to 3 years when you purchase the extended warranty along with your purchase on the Amurhey website. This extension may cover additional repairs or a replacement if something goes wrong during the extended period.

Battery Problems: If the battery of your rechargeable electric shaver no longer holds a charge or malfunctions within the warranty period, this is usually covered.
Shaver Head Issues: Shaver heads, especially on models with advanced technology such as rotary or foil heads, may be covered if they are defective, although the warranty may not cover normal wear and tear.

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